lle-Spartanburg International Airport near the cities of Greenville, South Carolina and Spartanburg, South Carolina; on January 8, 2003 a Beechcraft 1900D operated by Air Midwest as US Airways Express (under a franchise agreement used for the route) stalled after take-off, crashed into a US Airways hangar and burst into flames 37 seconds after lift-off. All nineteen passengers and two pilots on board died in the accident, and one person on the ground received minor injuries. None of the US Airways employees working in the hangar received injuries. source : This is a list by residence: One of the victims was Mark E. Congdon, CIO of US Foodservice. The victims also included two Clemson University graduate students from India and a first-year student from Bob Jones University. The Bob Jones student, Christiana Grace Shepherd, aged 18 was a resident of the Azores, Portugal and a U.S. citizen; she originated from Boston. The crew consisted of Captain Katie Leslie , aged 25, who was the youngest captain flying for the airline (for just over 3 years); and First Officer Jonathan Gibbs, aged 27. Captain Leslie had accrued 1. 865 hours total company flying time, and First Officer Gibbs had 706 hours total company flying time. Both were based in Charlotte. source : en.wikipedia.org The investigators determined the crash to have been the result of the combination of two separate issues. After take-off, the plane climbed steeply as a result of higher than calculated weight on the aircraft. Even though both pilots pushed on the control column forward, the plane did not respond to their input, and this led to the stalling of the aircraft. The aircrafts most recent service involved adjusting the elevator control cable, and was performed two nights before the crash at a repair facility located at Tri-State Airport in Huntington, West Virginia. During the investigation, it emerged that the mechanic who worked on the elevator cables had never worked on this t ype of aircraft. Investigation revealed that turnbuckles controlling tension on the cables to the elevators had been set incorrectly, resulting in insufficient elevator travel, leading to the pilots not having sufficient pitch control. Although normally a post-adjustment control test would be conducted to ensure that the maintenance had been carried out correctly, and that the surface was operating properly, the maintenance supervisor who was instructing the mechanic decided to skip this step. The NTSB noted that the FAA was aware of serious deficiencies in the training procedures at the facility, but had done nothing to correct them. Although the pilots had totaled up the take-off weight of the aircraft before the flight and determined it to be within limits, the plane was actually overloaded and out of balance due to the use of incorrect Federal Aviation Administration (FAA)-approved passenger weight estimates. When checked, the National Transportation Safety Board found that the act ual weight of an average passenger was more than 20 pounds (9 kg) greater than estimated. After checking the actual weight of baggage retrieved from the crash site and passengers (based on information from next-of-kin and the medical examiner), it was found that the aircraft was actually 580 pounds (264 kg) above its maximum allowable take-off weight with its center of gravity 5 to the rear of the allowable limit. It was determined that neither problem alone would have caused the loss of control, which explains why it had been flown without incident prior to and had departed Huntington, West Virginia safely. source : en.wikipedia.org The NTSB report included 21 safety recommendations. As a result of the weight issues discovered, the FAA planned to investigate and potentially revise estimated weight values, something that had not been done since 1936. Air Midwest used an average weight of 200 pounds (90.7 kg) per passenger after the accident, but the NTSB suggests that airlines use actu al weights instead of average. 70 of small air carriers still use average. Air Midwest publicly apologized for the incident after the family of crash victim Christiana Grace Shepherd pressured the airline to do so. Air Midwest ceased operations in 2008. There is a memorial outside of Charlotte, NC. source : The crash was featured in Season 5 of the Canadian made, internationally distributed documentary series Mayday, on the episode Dead Weight. source : source : source : Air Midwest (d.b.a. US Airways Express) Flight 5481; Charlotte, North Carolina; January 8, 2003 (DCA03MA022) (Archive) - National Transportation Safety Board (NTSB) Accident report STATEMENT BY US AIRWAYS PRESIDENT AND CEO DAVID SIEGEL ON AIR MIDWEST ACCIDENT (Archive) US Airways Incident Involving US Airways Express Flight 5481 Operated by Air Midwest, Inc. (Archive) Mesa Airlines Investigators check black boxes from N.C.